TanTrack has helped our business in ways we never imagined. Our customers do not have to wait while we fumble through cards or try to calculate the last time they tanned.
The system maintains all the information we need so that we can process payments, run customer reports, calculate sales and other business necessities so that we can focus most of our attention on what is most important – our customers. We used to close early on Sundays to do nothing but paperwork for 8 hours. Now we can do the reports nightly at 30 minutes each and we have sundays free in the off season and we extend our sunday hours for the peak season.
The cost for the software and computer was paid for by one month of sundays (during the off season!). Not only is the customer, sales and employee information right there at your fingertips but so is the bed and maintenance information. Before, we would guess when we would need to change lamps, solution and filters. Now we can monitor and plan for the expensive purchase of new inventory months in advance.
We saved a lot of money buying lamps & self tanning solution in the off season! By keeping a record of our customers, we are able to mail info directly to them so we can bring them in (through sales and promotions) when we need them. Now we decide when season begins and ends.
Having a tanning salon without a program like Tantrack is like having a salon with nothing but 45 minute beds from the 80′s. Customers do not trust a tanning salon to maintain their beds and equipment if they are not savvy enough to even own a computer. With the costs of beds, equipment and the underlying costs of employee errors you can not afford to not have tantrack.